January 23, 2024
Challenge
ChipsAway has been an expert in minor car body repairs for over 25 years. For the last 12 years, we’ve been helping them grow their franchise network, providing high-level franchisee support and nationwide coverage.
Maintaining market position is all about making sure customers are serviced quickly and effectively by engineers. To manage this to the highest level, ChipsAway needed a system that’s reliable, fast and can scale easily to complement their growing business.
Solution
Vision is the perfect tool for helping the ChipsAway franchise development team sell new territories and manage the existing network. Alongside that, the Find Your Nearest add-on provides the ideal solution to deal with customer enquiries from outside the awarded network.
Each enquiry is dealt with almost instantly and distributed to the franchisee that can service the customer best. All this can be simply managed by the team with each user having access to the specific layers of data they need to complete their job.
Results
Vision and the Find Your Nearest add-on have been working wonders for ChipsAway. This combination of tools streamlines the entire franchisee recruitment process, right through to ensuring they are supplied with customers as soon as they join.
The benefits of using Vision for ChipsAway
Easily access data
User-friendly system
Help is always on hand
Happier customers
Clear business growth
Happier franchisees
Customer testimonial
"Vision is the perfect tool for helping the ChipsAway franchise development team sell new territories and manage the existing network. Alongside that, the Find Your Nearest add-on provides the ideal solution to deal with customer enquiries from outside the awarded network."
- ChipsAway
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